(Remote) – Home Depot Work From Home $27/Hr – VacancyGlobal

Job Description

(Remote) – Home Depot Work From Home $27/Hr

Job Details:-

Hiring Organization:- Home Depot

Post Name: Product Support Technician

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $27/Hour

Locations:- Atlanta, USA

Job Descriptions:

The Item Backing Specialist is answerable for dealing with Level 1 help calls, directing guests through issue goal, overseeing open tickets, raising when proper, and sharing bits of knowledge and data to individual colleagues. Home Depot Work From Home. 

As an Item Backing Professional, you will effectively pay attention to and empower end clients with answers for normal issues. What’s more, you will be answerable for call documentation and heightening as the need should arise. Home Depot Work From Home. 

Key Liabilities
30% Help and Enablement:
Fields, addresses, and focuses on approaching assistance demands by means of telephone, tickets and remote help (work area side depending on the situation) in a polite way; heightens as needs be
Screens framework updates to stay mindful of normal issues clients are encountering
Effectively pays attention to and fabricates compatibility with end clients to evoke issue subtleties. Home Depot Work From Home. 
30% Conveyance and Execution:
Performs programming establishments for clients. Home Depot Work From Home. 
Reports, surveys and guarantees that all quality and change control principles are met
Applies demonstrative utilities to support investigating. Home Depot Work From Home. 
Gets to programming updates, drivers, and information base to support issue goal
Tests fixes preceding shutting passes to guarantee issues have been sufficiently settled
Associates and constructs associations with site administration where material
30% Organization and Tasks:
Reports generally appropriate end client distinguishing proof data including nature of issue
Records, tracks, and archives the critical thinking process for each ticket
10% Learning:
Takes part in formal and casual instructional meetings to acquire new abilities and information. Home Depot Work From Home. 
Audits customary relevant item update data to keep information current
Adds to and refreshes information data set and group preparing documentation
Works together with other colleagues to share and trade data. Home Depot Work From Home. 
Direct Supervisor/Direct Reports
Normally reports to the Item Backing Boss, Item Backing Administrator or Sr. Director.
Travel Prerequisites
Ordinarily requires for the time being travel under 10% of the time. Home Depot Work From Home. 
Actual Necessities
More often than not is spent sitting in an agreeable position and there is regular chance to move about. Every so often there might be a need to move or lift light articles. Home Depot Work From Home. 
Working Circumstances
Situated in an agreeable indoor region. Any disagreeable circumstances would be rare and not shocking. Home Depot Work From Home. 
Favored Capabilities
Experience with CRM or standard tagging frameworks and remote observing and the board programming. Home Depot Work From Home./ 
Experience with Microsoft Office standard applications
Experience with investigating and diagnosing fundamental level systems administration issues and issues with current working frameworks. Home Depot Work From Home. 
Experience with virtualized and cloud-based conditions
Experience with overseeing antivirus programming
Experience with overseeing cell phones and cell phone the board frameworks
Comprehension of Information the board (reinforcement) programming and Windows Server. Home Depot Work From Home. 
Comprehension of DNS, DHCP, Web foundation, and IP enlightening devices
Comprehension of how to set document consents, email conventions (SMTP, POP), Dynamic Index, and Citrix Servers. Home Depot Work From Home. 

Apply!