Job Overview
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Date PostedSeptember 29, 2023
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Expiration date--
Job Description
Apple Support Advisor
Job Details:-
Hiring Organization:- Apple
Post Name: Retail Executive Relations Representative
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $20 $30/Hour
Locations:- Austin, USA
Job Descriptions:
At Apple, We Believe That Dedication, A Fun Environment, Creativity, And Innovation Make For The Best Customer Experience! We Believe That Every Customer Interaction Is An Opportunity To Delight, Engage, And Inspire And By Focusing On The Smallest Details, We Can Have A Meaningful Impact On Our Customer Experience. Apple Support Advisor
Inclusion Is A Shared Responsibility And We Are Committed To Fostering A Culture Where Everyone Feels Seen, Heard, And Inspired To Do Their Best. Are You Interested In Finding Creative Solutions To Complex Customer Situations? We Are Looking For Talent With A Passion For Innovation And A Passion For Supporting Customers. Come Join Us And Learn The Best As You Transform Your Career! Apple Support Advisor
The Right To Head:
2-3 Years Of Experience In A Contact Center Or Advanced Sales Support Escalation Environment. Apple Support Advisor
Meets/Exceeds Customer Satisfaction Goals.
Good Communication; Able To Adapt To Different Types Of Communication Effectively. Apple Support Advisor
Able To Build Good Business Relationships With Many Dependent Partners.
Ability To Work Quickly And Efficiently Under Pressure.
Good Time Management And Organizational Skills.
Be Prepared And Flexible In Your Work. Apple Support Advisor
A Person Who Excels In Assertiveness And Uses High Judgment, Negotiation And Problem-Solving Skills To Solve Customer Problems.
Experience In Keeping Sensitive Situations Confidential.
Demonstrate Exceptional Attention To Detail. Apple Support Advisor
Able To Work With Little Supervision.
Have Excellent Written And Communication Skills. Apple Support Advisor
Provides An Opportunity To Listen, Learn, And Promote Diverse Ideas And Experiences.
Actively Seek Opportunities To Win And Celebrate Inclusion And Diversity. Apple Support Advisor
Explanation:
The Retail Executive Relations Team Is Responsible For Returning Customer Service. The Team Hosts Critical Customer Issues From Apple’s Management Team, Public Relations, Apple’s Legal Department, And Investor Relations. Agents Solve Many Complex Problems, Including The Company’s Worst, Most Visible Customer Satisfaction Problem. Apple Support Advisor
In This Group, You Will Be Responsible For The Analysis Of Customer Satisfaction Surveys And The Coordination Of Campaigns To Customers And Difficulties, As Required. Representatives Communicate Government Positions On Business Issues, Develop Creative Solutions To Complex Customer Issues, And Identify And Advocate For Opportunities For Performance Improvement. Apple Support Advisor
Academic Experience:
Bachelor’s Degree Or Equivalent Experience. Apple Support Advisor