Apple Home Advisor Jobs Join Our Customer Service Team – Apply For Now – VacancyGlobal
Job Overview
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Date PostedSeptember 29, 2023
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Expiration date--
Job Description
<strong>Apple Home Advisor Jobs Join Our Customer Service Team – Apply For Now</strong>
Join our team of Apple Home Advisors and redefine customer service from the comfort of your home. As a remote Apple Home Advisor, you'll assist customers with their inquiries, technical issues, and product recommendations, ensuring they have an exceptional Apple experience. Embrace a flexible work-from-home arrangement and be part of a dynamic, innovative company committed to excellence in customer support.
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United States
<div class="jobs-remote-work"> Remote work from: USA</div>
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<div class="jobs-row-label"><strong>Base Salary</strong></div>
<div class="jobs-row-input">USD35-USD40<i class="unittext"> Per hour</i></div>
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<div class="jobs-row-label"><strong>Description</strong></div>
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At Apple, we are driven by a passion for innovation and excellence. Our commitment to delivering exceptional products and experiences has made us a global leader in technology. We believe in fostering a diverse and inclusive work environment that empowers our employees to reach their full potential. Join us in shaping the future of technology and make a meaningful impact with your skills.
<strong>Position:</strong> Part-Time Remote Customer Support Specialist
<strong>Company:</strong> Apple Inc.
<strong>Location:</strong> Remote
<strong>Job Summary:</strong> Are you a tech-savvy individual with excellent communication skills? We are seeking a Part-Time Remote Customer Support Specialist to join our team and provide world-class assistance to our customers from the comfort of your own home. As a Customer Support Specialist at Apple, you'll play a pivotal role in ensuring our customers receive unparalleled support and assistance for their Apple products and services.
<strong>Key Responsibilities:</strong>
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<li>Engage with customers via phone, email, and chat to address inquiries, troubleshoot issues, and provide solutions in a timely and professional manner.</li>
<li>Diagnose technical problems and guide customers through step-by-step solutions, ensuring a seamless experience.</li>
<li>Collaborate with cross-functional teams to escalate and resolve complex issues.</li>
<li>Maintain accurate and detailed customer records using our CRM software.</li>
<li>Stay updated with the latest Apple products, services, and policies to provide accurate information to customers.</li>
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<strong>Required Skills:</strong>
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<li>Excellent verbal and written communication skills in English.</li>
<li>Strong empathy and customer-focused approach.</li>
<li>Proficiency in troubleshooting technical issues on macOS, iOS devices, and related software.</li>
<li>Ability to multitask and manage time effectively in a remote work environment.</li>
<li>Comfortable adapting to evolving technologies and processes.</li>
<li>Prior experience in customer support or a related role is a plus.</li>
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<strong>Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.</strong>
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