Wayfair Jobs (Pharmacy Customer Service) – VacancyGlobal

Job Description

<strong>Obligations</strong>
<ul>
<li>Fashions and can provide a specific and beautiful consumer enjoyment.</li>
<li>Registers sales on assigned cash sign-up and presents clients with courteous, truthful, friendly, and efficient checkout service.</li>
<li>According to the kingdom and federal guidelines, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for the usage of pharmacy systems to reap patient and drug data and technique prescriptions.</li>
</ul>
<strong>Customer experience</strong>
<ul>
<li>Engages customers and patients by way of greeting them and offering assistance with products and services. Resolves patron troubles and answers questions to ensure a wonderful customer enjoys.</li>
<li>Fashions and shares customer support excellent practices with all group contributors to supply a different and delightful consumer enjoy, consisting of interpersonal habits (e.g., greeting, eye contact, courtesy, and so forth.) and Walgreens carrier tendencies (e.G., presenting help proactively, figuring out wishes, servicing until satisfied, and so forth.).</li>
</ul>
<strong>Operations</strong>
<ul>
<li>Provides customers with courteous, friendly, speedy, and efficient service.</li>
<li>Recommends items for sale to the purchaser and recommends change-up and/or companion items.</li>
<li>Registers customer purchases on assigned coins sign up, collects cash, and distributes change as asked; procedures voids, returns, rain tests, refunds, and exchanges as needed. Takes customers to OTC aisle when viable to assist in locating merchandise.</li>
<li>Maintains counters and cabinets easy and nicely merchandised, takes inventory, and keeps data. Checks in and prices merchandise as required or as directed by safe supervisor or communicated through the shift chief.</li>
<li>Performs obligations as assigned through Pharmacy supervisor, personnel Pharmacist, and keep manager which include using pharmacy systems to go into affected person and drug data, ensuring facts is entered efficiently, filling prescriptions by using retrieving, counting, and pouring pharmaceutical drugs, verifying remedy is accurate, and checking for possible interactions. Assists pharmacists in scheduling and keeping paintings float.</li>
<li>Reports, right now, prescription mistakes to pharmacists on obligation and adheres to business enterprise guidelines and tactics in terms of pharmacy mistakes and the best development software. Critiques and complies with the Walgreen Co. Pharmacy Code of Behavior.</li>
<li>Strictly adheres to the Walgreen Co. Coverage regarding appropriate faith shelling out throughout all relevant prescription dishing out sports.</li>
<li>Handles phone calls that do not require the personal attention of the pharmacist, inclusive of the ones to physicians.</li>
<li>Techniques (corrects and resubmits) guide claims for third-party application prescription offerings in a well-timed and efficient way, and play other clerical obligations, as assigned by means of the drugstore manager.</li>
<li>Assists and supports Pharmacy branch on inventory management sports, including, ordering, unpacking, checking and storing shipment of pharmaceuticals. Keeps information of enterprise asset protection techniques, and documents claims for warehouse overages (products obtained, but now not billed), shortages (products billed, however now not obtained), order mistakes or broken goods concerning Rx drugs.</li>
<li>Ensures compliance with state and nearby laws concerning regulated products (e.G., alcoholic liquids and tobacco merchandise).</li>
<li>Constructs and maintains presentations, consisting of promotional, seasonal, notable structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of meals gadgets (e.G., uncooked meals from pre-cooked) and product placement as designated via rules/processes (e.G., raw and frozen meats on backside cabinets). For consumable gadgets, assists in stock rotation, the usage of the primary in, first out method and restock outs.</li>
<li>Has operating knowledge of keep systems and keep gadget.</li>
<li>Gives customer support in the photograph location, which includes digital passport image carrier, poster print and innovative device, suggestive promote of promotional picture merchandise.</li>
<li>Assumes net choose-up obligations (monitors orders in photograph Care Plus, fills orders (pick out gadgets), supplies orders to clients as they come at shop).</li>
<li>Assists with exterior and interior maintenance by making sure smooth, neat, orderly save condition and appearance.</li>
<li>Complies with all employer rules and strategies; keeps respectful relationships with coworkers.</li>
<li>Completes special assignments and other obligations as assigned.</li>
</ul>
<strong>Education & private improvement</strong>
<ul>
<li>Earns and continues percent certification through the unique percent schooling software and/or kingdom required certification/registration.</li>
<li>Attends training and completes PPLs asked by means of supervisor or assigned with the aid of company and acquires continuing training credit. Keeps know-how and talent in healthcare and pharmacy, along with trendy information and tendencies.</li>
</ul>
<strong>Simple qualifications</strong>
<ul>
<li>Need to be fluent in reading, writing, and talking English. (besides in Puerto Rico)</li>
<li>Requires willingness to paintings flexible agenda, such as evenings and weekend hours.</li>
</ul>

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